I purchased Premium but the modes are still locked.
Open the app, go to Profile and tap Restore Purchases. Make sure you are signed into the App Store with the same Apple ID that made the purchase. If the modes are still locked after a few seconds, fully close the app (swipe up) and open it again — StoreKit can take a moment to refresh entitlements.
If it still doesn't work, contact us at hello@voryone.io with your Apple ID email and we'll help.
The beeps stop when I lock the screen or switch apps.
By design, the beeps should keep playing in the background and through the lock screen as long as a timer is running.
Things to check:
- Make sure your device's silent switch (the orange toggle on the side) is OFF.
- Make sure the volume is up and Do Not Disturb / Focus mode is not blocking the app.
- Make sure the mute icon inside the timer screen is not enabled (it lives in the corner).
- If you receive a phone call, the system may pause audio briefly. The timer keeps running and resumes the cues automatically when the call ends.
If beeps stop without any of the above, please email us with your iOS version and the device model.
Do I need to sign in with Apple to use the app?
No. Sign in with Apple is fully optional and only used to display your name on the Profile screen. Every timer mode and the Premium upgrade work without an account. You can skip Sign in with Apple from the Profile screen.
My saved presets disappeared.
Saved presets are stored only on the device they were created on. If you reinstall the app, switch to a new device, or restore from a backup that does not include the app, the presets are not carried over. We are working on iCloud sync for a future release so presets follow your account across devices.
The screen turns off during a workout.
The app is supposed to keep the screen awake while a timer is running. If the screen still dims or sleeps, check Settings → Display & Brightness → Auto-Lock and set it to a longer duration. Low Power Mode in iOS can also override the app and let the screen sleep.
How do I enable the background notification?
When you first launch the app you should be asked for notification permission. If you tapped "Don't Allow", open Settings → Notifications → Vory One Timer and turn Allow Notifications on. The app uses local notifications only — we never send remote pushes.
I want a refund.
Refunds for App Store purchases are handled by Apple, not by us. Visit https://reportaproblem.apple.com, sign in with your Apple ID, find Vory One Timer in your purchases, and request a refund there.
Will there be more timer modes?
Yes. We track requests sent to hello@voryone.io and ship updates regularly. If there is a workout structure you use that the current modes don't cover, send us a description and we will look at it.